Interview: Mathew Philip, Senior Director & Head India Business & Global SIs, GOTO | SMEChannels

At the 15th SME Channels Accelerator Awards 2025, Mathew Philip, Senior Director & Head India Business & Global SIs at GoTo, praises the event as a vital platform for OEMs to engage India's vibrant partner community, gather customer feedback, and drive collaboration. GoTo, a pioneer in remote access since 2003, offers enterprise-grade tools like LogMeIn Rescue for secure remote support—used by top global SIs and enterprises—and a new "IT in a box" solution tailored for India's mid-market SMBs.​​ This all-in-one platform covers remote access, support, mobile device management, ticketing, inventory, and asset management, balancing reactive fixes with proactive issue prevention to help partner