Legal
Privacy Policy
Last updated: July 2026
BharatSeal is built on public government data. We collect as little personal information as possible, never sell it, and never use it for third-party advertising. This policy explains exactly what we collect, why, and how you can control it.
What data we collect
The minimum to run your account — plus public company records that are already government data.
- ●Account data: your name, email and mobile number when you register, and the company you represent.
- ●Verification data you submit when claiming or verifying a profile (e.g. GSTIN, Udyam number, documents, OTP contact) — used only to confirm ownership and compute your trust signals.
- ●Messages and enquiries you send through the platform, so buyers and suppliers can transact.
- ●Company information shown on BharatSeal is sourced from public government registries (MCA21, GSTN, Udyam, DGFT). We do not scrape private or personal websites.
- ●Basic usage analytics (page views, feature usage) to improve the product and detect abuse.
How we use your data
To operate the marketplace and keep it safe — never to sell you.
- ●To run your account and deliver the features you use, free or paid.
- ●To route enquiries and quotes between buyers and suppliers. Your phone number stays private until you choose to share it in a conversation.
- ●To send transactional messages — OTPs, invoices, account and security notices — over email and WhatsApp. Marketing messages are opt-in only.
- ●To verify businesses against government records and to detect fraud, spam and scraping.
- ●We never sell your personal data, and we do not use it for third-party advertising.
Product improvement, research & BharatSeal marketing
Your activity improves the platform and powers anonymised insights — it is never sold, and advertisers never see who you are.
- ●To personalise what you see on BharatSeal — search relevance, recommendations, and which clearly-labelled Sponsored placements are shown to you. Advertisers only choose audiences (e.g. industry, state); they never receive your identity, contact details or browsing history.
- ●To produce aggregated, anonymised research and market insights (for example, "enquiries for packaging machinery in Gujarat rose this quarter"). These insights never identify a person and never reveal the contents of a private enquiry.
- ●To promote BharatSeal itself, using anonymised platform statistics. We only name your company in testimonials, case studies or marketing material with your permission.
- ●To send you marketing about BharatSeal's own features and events — always opt-in, always with a working unsubscribe.
- ●What never happens: we never sell your personal data, never share it with third parties for their advertising, and never move you up or down the organic ranking based on any of this.
Company records on BharatSeal
Business registry data is public record — but you can claim and correct your own.
- ●Company name, CIN, GSTIN, registered address and director names come from public government databases and are treated as public record under Indian law.
- ●If information about your company is wrong, claim your profile and submit a correction — verified owners control what appears.
- ●Individuals named in MCA records can request removal of personal contact details from enriched profiles by emailing care@bharatseal.io with proof of identity.
Payments
We don't store your card. Razorpay does the processing.
- ●Paid plans and ad-wallet top-ups are processed by Razorpay. BharatSeal does not see or store your full card, UPI or bank details.
- ●We retain the transaction record and the GST tax invoice required by law. Invoices are issued by the GST-registered supplier, SUWIDHAA (GSTIN 29BCSPR1746M1ZN).
Data storage & security
Stored in India, encrypted in transit and at rest, least-privilege access.
- ●Data is hosted in India (Supabase, ap-south-1) with row-level security on every table.
- ●Encrypted in transit (TLS) and at rest. Secrets are hashed, never stored in plain text.
- ●Access to production data is restricted to authorised staff on a least-privilege basis and protected by authentication controls.
- ●No system is perfectly secure; we review security before major releases and respond to reported issues promptly.
Your rights
Access, correct or delete your data — consistent with the DPDP Act 2023.
- ●Access: request a copy of your account data by emailing care@bharatseal.io.
- ●Correction: update most profile and account details directly from your dashboard settings.
- ●Deletion: request erasure yourself from Dashboard → Settings → Delete my data, or email care@bharatseal.io. We action requests within 30 days and confirm by email, subject to records Indian law requires us to keep (e.g. GST tax invoices).
- ●Withdraw consent: you can change your analytics and advertising choices at any time from the cookie banner; withdrawing is as easy as giving consent.
- ●Nominate: you may nominate another person to exercise these rights on your behalf in the event of death or incapacity — email grievance@bharatseal.io.
- ●These rights are consistent with the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023.
Children
BharatSeal is a business platform for adults — not intended for under-18s.
- ●BharatSeal is a business-to-business platform intended only for people aged 18 or over acting for a business. We do not knowingly collect personal data of children.
- ●We do not carry out behavioural tracking or targeted advertising directed at children, as required by section 9 of the Digital Personal Data Protection Act 2023.
- ●If you believe a child has given us personal data, email grievance@bharatseal.io and we will delete it.
Contact
One inbox for privacy questions and requests.
- ●Privacy questions and data requests: care@bharatseal.io.
- ●Grievances under the IT Rules 2021 and the DPDP Act 2023: our Grievance Officer at grievance@bharatseal.io (see Trust & Safety for the full process and timelines).
- ●Personal data breaches: we notify affected users without delay and report to the Data Protection Board of India within 72 hours, as required by the DPDP Rules 2025.
- ●Post: 66, 3rd Cross, Winn Field Garden, Bengaluru, Karnataka 560077, India.
This page is provided for transparency and is not a substitute for legal advice. For anything unclear, write to care@bharatseal.io and we'll explain in plain language.