Cable Operator Billing Application

Cablelinks is designed to empower Cable TV operators and broadband service providers to manage operations more professionally and efficiently. Cablelinks serve as CRM application for cable operators through which operators can manage customers, billing collection, trace set top box assigned to subscribers, package details, manage customer service complaints and requests, perform cable tv customer transfer between areas, deliver SMS alert and notifications. Cablelinks subscriber management software helps Cable operator and broadband internet providers in performing hassle free transfer of customers among service area.Cablelinks can generate SMS alerts on billing as well as updation in reward points. Subscriber will get SMS in registered mobile number when collection agent of Local Cable Operator (LCO) performs billing. LCO has option to choose SMS package of interest.Complaints raised by customer can be registered in the system, change the status, can add comments and close the ticket. Standard issues relating to cable network complaints are available in the system and manager can choose root cause of issue while closing a ticket.