Temenos Collections

Deliver empathy and efficiency in your collection process

Fully automated collections

• Boost efficiency using rules and workflow automation to create meaningful queues, reduce delinquency and protect income.

360° views of account holder relationships

Unified specialty process handling

Comprehensive reporting and analysis

Quick & easy self-configuration

Seamless third-party integration

Real results

Measurable success

Connectors

• Accurint Lexis Nexis – This connector allows users to initiate a real-time skip trace against a particular account and a history of all past skip trace searches are maintained in the system.
• Allied CPI Allied Solutions – This connector provides integration to Allied Solution’s Collateral Protection Insurance (CPI), a solution for managing risk and minimizing the administrative hassle associated with tracking insurance on collateralized loans.
• ApplicationXtender MetaSource – This connector allows documents attached to a loan application to be archived and stored with ApplicationXtender.
• Banko Lexis Nexis – This connector supplies an automated process to send and receive comprehensive bankruptcy data to help minimize risk and maximize collection and recovery efforts.
• BillingTree BillingTree – This connector provides direct integration to BillingTree’s Payment Suite, allowing users to enter and originate ACH and credit card transactions.
• Certegy FIS – This connector enables institutions to import additional credit card account information directly into the system.
• Collection Advantage Experian – This connector is an all-in-one tool offering easy access to credit-based scoring, consumer contact data and analytical services.
• CO-OP Co-Op Financial Services – This connector allows institutions to receive additional credit card account information directly through the system.
• CPI State National State National Companies – This connector accesses real-time data from State National’s Insurtrak providing seamless integration to CPI data directly within the system allowing an account holder’s insurance status, claim submissions and insurance submission within a single platform.
• CPS Fiserv – This connector allows institutions to receive additional credit card account information directly through the system.
• Credit Reporting Luxor Technologies, Inc. – This connector retrieves and stores credit report information from Experian, Equifax and/or TransUnion through a third-party credit reporting service.
• Credit Union Student Choice Credit Union Student Choice – This connector allows financial institutions to import student loan data directly into the Collection module, allowing for easy risk management within a single system.
• TriVerity TriVerity – The TriVerity Connector is a fully integrated and streamlined connector that has been a trusted collection partner since 2009; one of the original Collection modules outsource partners. Feel confident, knowing your institution’s accounts are being handled by professionals specifically trained to collect on past due accounts.
• Equifax Equifax – This connector gives institutions access to Equifax credit bureau reports directly through the system.
• Evans, Simpson & Associates Evans, Simpson and Associates, Inc. – This connector provides Temenos customers with real-time access to Evans, Simpson and Associates’ (ESA) suite of insurance products.
• Experian Experian – This connector gives institutions access to Experian credit bureau reports directly through the system.
• FICS FICS – This connector offers financial institutions access to additional mortgage information not offered directly from their core processor.
• Grant & Weber Grant & Weber – This connector is designed to allow financial institutions to take advantage of the pre-charge off account management and recovery outsourcing services provided by GRANT & WEBER directly through the system.
• NACHA NACHA – This connector provides secure and efficient ACH transactions within the system.
• NCCI NCCI – This connector provides the ability to submit requests including real-time field calls and property inspections to NCCI in the system.
• PSCU PSCU – This connector enables institutions to access additional credit card information for accounts. Users can choose from PSCU’s standard option or their Data eXchange, which offers real-time information.
• PSCU Total Collections PSCU – Financial institutions can outsource some or all of their collection activity to PSCU using an automated process fully integrated into the system.
• Securian Securian Financial – This connector provides a real-time interface that allows users to access Securian’s claim system that gives you the ability to submit, track policy claims, and upload documents for credit protection directly within Temenos Infinity.
• SWBC AP Account Services SWBC – This connector gives institutions the ability to outsource collection calls using SWBC’s AutoPilot Services.
• SWBC Insurance SWBC – This connector enables institutions to access policy details, create new claims, and track claims for SWBC’s Collateral Protection Insurance (CPI).
• SWBC Loss Mitigation SWBC – This connector delivers a unique suite of insurance and collection services, including service requests for asset recovery, repossession, remarketing, and legal, as well as submission and tracking of collateral protection claims.
• SWBC Payments SWBC – This connector provides direct integration to SWBC’s Electronic Cash Management Tool (ECM) for highly secure and efficient electronic ACH and Credit Card transactions.
• TransUnion TransUnion – This connector provides users with a secure transfer method for retrieving credit bureau reports through the account servicing solution.
• Vantiv/Worldpay Vantiv – This connector enables institutions to receive additional credit card account information directly through the system
• XDI Xpress Data Inc – This connector allows letters to be exported directly to Xpress Data to be produced and delivered

Interfaces